Ku998 Privacy Policy

01 Introduction

Welcome to ku998 — one of Bangladesh's most trusted online gaming platforms. When you register, play games, or use our services, you share certain personal information with us. This Privacy Policy clearly explains what that information is, how it is collected, where it is stored, who it may be shared with, and what rights you have.

This Privacy Policy applies to all ku998 services — website, mobile app, and access from any device. Continued use of ku998's services constitutes your acceptance of this Privacy Policy.

02 What Data We Collect

Ku998 only collects the information that is genuinely needed to run the platform smoothly and provide you with a quality experience. The types of data we collect are as follows:

We never collect your full payment card number or bank password. Sensitive financial data is always processed through encrypted payment gateways.

03 How We Collect Your Data

Ku998 collects your information in several ways. Each method is explained below:

• Directly from you: Information you provide directly — during registration, when making a deposit, completing a KYC form, or when contacting support.
• Automatically: When you use ku998, device information, IP addresses, and browsing patterns are automatically collected through cookies and tracking technologies.
• From Third Parties: Where necessary, relevant information may be obtained from payment providers (Mobile Banking, Nagad, Rocket) or identity verification agencies.

04 Why We Use Your Data

Ku998 uses your data only for specific, legitimate purposes. It is never used for anything unnecessary. The main reasons we use your data are:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To complete age and identity verification (KYC).
• To prevent fraud, money laundering, and unauthorized access.
• To provide customer service and technical support.
• To send bonus and promotional offers (with your consent).
• To improve platform experience and performance.
• To meet legal and regulatory obligations.

05 Who Your Information Is Shared With

Ku998 never sells your personal data to third parties. However, in limited circumstances, certain parties may receive your information:

• Payment Providers: Information required to verify transactions with Mobile Banking, Nagad, Rocket, or your bank.
• Identity Verification Providers: With trusted third-party providers to complete the KYC process.
• Legal Authorities: When required by court order, regulatory directive, or legal obligation.
• Security Partners: With specialist agencies for fraud prevention and cyber-attack protection.

06 How Long We Keep Your Data

Ku998 does not retain your data longer than necessary. How long we keep it depends on the type of information and the purpose for which it was collected:

• While your account is active: All account and transaction data is retained for the full duration that your account remains active.
• After account closure: Financial transaction records are retained for a minimum of 5 years as required by law.
• KYC Documents: Even after account closure, data may be retained for up to 7 years in accordance with regulatory requirements.
• Marketing Data: Deleted immediately upon unsubscription.

Once the retention period ends, your data is permanently and securely deleted or anonymized so that it can no longer be used to identify you.

07 Cookie Policy

Ku998 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience on the platform.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: For analyzing site performance and user behavior.
• Marketing Cookies: To show you relevant ads (you can turn this off).

You can disable non-essential cookies at any time through your browser settings. Note that disabling essential cookies may cause some ku998 features to stop working correctly.

08 Your Rights

Ku998 believes you should have full control over your own data. Under this Privacy Policy, you have the following rights:

• Right of Access: You can request to see what personal information we hold about you.
• Right to Rectification: You may request that any incorrect or outdated information be updated.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your data for certain purposes.
• Right to Data Portability: You can request an export of your data in a standard, portable format.
• Right to Object: You have the right to opt out of marketing communications.

09 Security Measures

Ku998 protects your data using industry-leading technologies and practices. The core layers of our security framework are:

• For all data transfers 256-bit TLS/SSL Encryption Use.
• Data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) Benefits available.
• 24/7 automated system monitoring and anomaly detection.
• Regular third-party security audits (penetration testing).
• Restricted staff access — only authorized personnel can view your data.
• Physical security measures at our data centers.

10 Policy Updates

As the online gaming industry and technology evolve, ku998 may update this Privacy Policy from time to time. When changes are made, here is what we commit to:

• For significant changes, you will be notified by email at least 15 days in advance.
• The "Last Updated" date at the top of this page will always reflect the most current version.
• Continuing to use ku998 after any changes have taken effect will be considered acceptance of the updated policy.
• If you are not happy with any changes, you always have the option to close your account.

To read a previous version of our Privacy Policy, please contact our support team.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team: